Shipping policy

Shipping Policy

At DD's Scents, we’re committed to delivering your handmade soy wax melts with care and efficiency. Please review our shipping policy for details about processing times, shipping options, and more.

Processing Time

  • All orders are handcrafted with love, so please allow 3-5 business days for processing before your order is shipped.

  • During peak times or sales, processing may take slightly longer, but we’ll always keep you informed.

Shipping Rates and Methods

  • Shipping costs are calculated at checkout based on the quantity of products ordered and the destination.

  • At this time, we are still determining the minimum purchase amount for free shipping. We appreciate your patience as we finalize this policy!

Delivery Times

  • Standard shipping typically takes 3- 8 business days after your order has been processed.

  • Please note that delivery times may vary depending on your location and carrier delays beyond our control (e.g., weather or holidays).

Shipping Within the United States

  • At this time, we only ship within the United States.

Damaged or Lost Packages

  • We take great care in packaging your order, but if your items arrive damaged, please contact us within 7 days of delivery with photos of the damage, and we’ll work to resolve the issue.

  • For lost packages, please reach out to the shipping carrier with your tracking number. If further assistance is needed, don’t hesitate to contact us.

Contact Us
If you have any questions about your order or our shipping policy, please feel free to reach out at 

Shipping Policy

At DD's Scents, we’re committed to delivering your handmade soy wax melts with care and efficiency. Please review our shipping policy for details about processing times, shipping options, and more.

Processing Time

  • All orders are handcrafted with love, so please allow 3-5 business days for processing before your order is shipped.

  • During peak times or sales, processing may take slightly longer, but we’ll always keep you informed.

Shipping Rates and Methods

  • Shipping costs are calculated at checkout based on the quantity of products ordered and the destination.

  • At this time, we are still determining the minimum purchase amount for free shipping. We appreciate your patience as we finalize this policy!

Delivery Times

  • Standard shipping typically takes 3-7 business days after your order has been processed.

  • Please note that delivery times may vary depending on your location and carrier delays beyond our control (e.g., weather or holidays).

Shipping Within the United States

  • At this time, we only ship within the United States.

Damaged or Lost Packages

  • We take great care in packaging your order, but if your items arrive damaged, please contact us within 7 days of delivery with photos of the damage, and we’ll work to resolve the issue.

  • For lost packages, please reach out to the shipping carrier with your tracking number. If further assistance is needed, don’t hesitate to contact us.

Contact Us
If you have any questions about your order or our shipping policy, please feel free to reach out at customercareddscents@gmail.com We’re here to help!

Thank you for supporting my small business!

We’re here to help!

Thank you for supporting my small business!